Privacy Policy
This privacy policy may be updated or adapted to any changes that occur in legislation or on the website itself. We kindly ask you to read it carefully each time you provide us with your personal data.
Visiting this website does not imply that the user is obliged to provide any personal information. However, during the visit, personal data may be requested through forms, which the user may voluntarily provide.
The data requested on this website are adequate, relevant, and strictly necessary to provide the services offered. In no case is the user obliged to provide them, although the user should be aware that failure to do so may affect or prevent the provision of the service.
The explicit consent you provide by accepting this privacy policy before supplying any personal information gives us the legal basis for processing it. In accordance with the General Data Protection Regulation (GDPR) and other applicable laws, and based on the principles of transparency, fairness, and lawfulness, we describe below the processing of your personal data:
1. DATA CONTROLLER
Your personal data will form part of a file called Website Users, for which the controller and data processor is:
ALBANTA HOSPITALITY S.L.
CIF: B70907746
Registered address: Plaça Malla 1, Vic, 08500, Barcelona
Email: dpd@octalia.es
Phone: 936606000
2. PURPOSE, LEGAL BASIS AND RETENTION OF DATA
2.1. PROCESSING OF CONTACT FORM DATA
Purpose:
To manage and respond to information requests and/or queries sent by users via the website contact form.
To manage the sending of requested information and, where applicable, to provide offers of products and/or services from ALBANTA HOSPITALITY S.L. that the user has expressed interest in.
ALBANTA HOSPITALITY S.L. will not make automated decisions based on profiling.
Legal basis: Consent of the data subject.
The legal basis for processing contact form data is the user’s consent, which will be given when filling out and sending the form.
Data retention period:
We will retain data for five years from the last expression of interest by the user in our products or services, unless the user requests the deletion of their data.
2.2. PROCESSING OF CLIENT AND SUPPLIER DATA
Purpose:
To manage existing commercial relationships, perform and/or subcontract services contracted by our clients, and carry out the company’s accounting, tax, and administrative management.
Legal basis:
The existence and execution of service provision and/or goods sale contracts.
Retention period:
Data will be retained for the duration of commercial relations and for as long as necessary to meet legal and/or tax obligations arising from such contracts.
2.3. PROCESSING OF NEWSLETTER AND COMMERCIAL COMMUNICATIONS DATA
Purpose:
To manage subscriptions and the sending of newsletters and commercial communications from ALBANTA HOSPITALITY S.L.
Legal basis:
Consent of the data subject.
The legal basis for processing this data is the explicit consent of the recipient when subscribing.
For clients of ALBANTA HOSPITALITY S.L., the legal basis for sending newsletters is legitimate interest, except where they have requested to unsubscribe by emailing dpd@octalia.es.
Retention period:
ALBANTA HOSPITALITY S.L. will retain personal data for sending newsletters and commercial communications indefinitely, unless the user requests to unsubscribe by writing to dpd@octalia.es and attaching a copy of their ID.
2.4. PROCESSING OF MINOR DATA
According to Articles 6(f) and 8(1) of the GDPR and Article 84 of Organic Law 3/2018 (on the protection of minors online), when the data subject is under 16 years of age, they cannot give consent for online collection of their personal data.
This processing will only be lawful if consent is given or authorized by the holder(s) of parental authority or guardianship, with appropriate mechanisms in place to verify explicit consent, unless the minor is at least 16 years old.
2.5. LEGAL BASIS FOR DATA PROCESSING
In compliance with Regulation (EU) 2016/679 and the Organic Law on Data Protection, your data may be subject to various processing activities such as:
Advertising campaigns
Requesting feedback
Personnel selection
Accounting and tax management
Labor management
Data protection compliance
Risk prevention
Document destruction
Service provision and transport
Legal, technical, and IT management
You may withdraw your consent for any specific purpose at any time, without affecting the legality of processing based on consent prior to withdrawal.
3. DATA DISCLOSURE
Your data will not be shared with third parties except business partners where such transfer improves the service provided, where there is a legal obligation, or where it has been explicitly communicated.
4. USER RIGHTS REGARDING PERSONAL DATA
You have the following rights concerning your personal data:
Right of access: To obtain information about your personal data and their processing.
Right to rectification: To correct inaccurate or incomplete data.
Right to restriction of processing: To limit the purposes for which data are processed.
Right to erasure: To request deletion of your data, except where legal obligations require retention.
Right to portability: To receive your data in a structured, commonly used, and machine-readable format.
Right to object: To object to the processing of your personal data.
You may exercise these rights by writing to us at our registered address or emailing dpd@octalia.es.
For more information about your rights and how to exercise them, visit the Spanish Data Protection Agency: www.agpd.es.
5. SOCIAL NETWORKS
Visiting the public profiles of ALBANTA HOSPITALITY S.L. on social networks does not imply the collection of personal data unless explicitly authorized.
If the user has a profile on the same network and chooses to follow ALBANTA HOSPITALITY S.L., they consent to the processing of data visible on their profile.
ALBANTA HOSPITALITY S.L. may access and process public information such as the contact name, but these data are only used within the social network and not added to any file.
ALBANTA HOSPITALITY S.L. may:
Access public profile information
Post information already published on its page to the user’s profile
Send direct messages through the social network
Publish page updates on the user’s feed
The user can manage their connections and privacy settings within the social network at any time.
6. DATA PROTECTION AND CONFIDENTIALITY
We use technical and organizational measures to guarantee the security and confidentiality of your personal data, preventing loss, alteration, or unauthorized access. Our staff are trained and committed to confidentiality in handling data.
7. SENDING OF COMMUNICATIONS
Data used for informative and/or promotional communications are processed by ALBANTA HOSPITALITY S.L. to send information about services, activities, publications, and events of ALBANTA HOSPITALITY S.L. or third parties in its network, to monitor and optimize marketing campaigns, and to create commercial profiles.
The legal basis is the user’s explicit consent, which can be revoked at any time through the mechanism provided in each communication.
If you wish to exercise your rights of access, rectification, erasure, objection, restriction, or portability, you may do so by emailing dpd@octalia.es.
If you are not satisfied with the handling of your data, you may file a complaint with the Spanish Data Protection Agency through its electronic headquarters.